About my-business-directory and BoxedArt

1-1 Is my-business-directory for me? What do you offer?

1-2 Can I really access all of the member products for 1 low price?

1-3 What formats do your products come in?

1-4 Do you add products on a regular basis?

1-6 Does my-business-directory offer refunds?

1-7 Is  my-business-directory an AU Company?

Rights and Usage

2-1 Are there any restrictions on my use of the  my-business-directory graphics that I download?

2-2 Do I have exclusive ownership over the items I download as part of the my membership?

2-3 If I purchase an unlimited membership are there any other fees I will encounter when downloading from the site?

2-4 Are the terms for the Limited and Exclusive items different then the Member product terms?

2-5 Do I need to provide a link back or acknowledgement to  my-business-directory when I use your products?

2-6 Is account sharing allowed?

2-7  my-business-directory Terms of use Violations

2-8 Are there any restrictions on who can join  my-business-directory?

2-9 Can I continue to use the products that I implemented from  my-business-directory after my account has expired?

Product Delivery and Access

3-1 How are your products accessed after purchase once I have purchased a yearly membership?

3-2 I bought a membership, but it says I'm not activated, what do I do?

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem?

3-4 How do I change my email address and password?

3-5 I am not familiar with how to edit and customize these graphics, or I am having trouble with modifying the graphics in some way.

3-6 Will my membership be activated instantly?

3-7 I am having trouble signing up or I am getting caught in a loop

3-8 Will my  my-business-directory subscription renew automatically?

Downloading Limitations

4-1 Are there any limitations to how or what I can download?

Warranties/Assumption of Risk

5-1 Does BoxedArt Offer Any Warranties?
 

Answers to FAQ

About BoxedArt

1-1 Is my-business-directory for me? What do you offer? [ TOP ]

My-business-directory offers a wide selection of graphic products for a variety of needs. We offer complete web templates and website interfaces for webmasters and businesses that are looking to save time and money on the look, appearance, and layout of their website. These designs can be edited with most HTML editing software, but can also contain some advanced features, such as PSD (Photoshop) files for more advanced customization. My-business-directory also offers high quality characters and images that are suitable for website design, commercial printing, presentations, brochures, newsletters, reports, etc.

1-2 Can I really access all of the member products for 1 low price? [ TOP ]

Yes, if you register for our membership you can download every product in the member download area of My-business-directory for the term of your membership without any additional charges. This does not include the download of all of our Limited or Exclusive items for this price, however, we provide these high-quality graphics at unbeatable prices as well.

1-3 What formats do your products come in? [ TOP ]

Our products are delivered in a variety of formats. Some come in vector formats (.eps and .wmf), some in high quality raster jpg with high DPIs, some in PSD (Photoshop) format, some in CDR format(Corel Draw 10), some in Macromedia Flash 6/MX (FLA and SWF) and some come as HTML files with images sliced to fit the design. Additionally, many of our templates now include blank jpgs or gifs for easy customization. You should check either the individual image description, or read the descriptive paragraph at the top of each category page to determine what is in the product that you are interested in for the exact description of what type of files are included with that specific graphic.

1-4 Do you add products on a regular basis? [ TOP ]

Yes. Although My-business-directory/BoxedArt will only create new inventory that it believes to be of a superior quality, we update as frequently as possible, usually several times a month.

1-6 Does My-business-directory offer refunds? [ TOP ]

Once you have downloaded an item from My-business-directory or if you have purchased a product from our Limited Items section we cannot offer a refund, which you are held responsible for understanding upon your creation of a My-business-directory membership or purchase of a BoxedArt.com Limited Item. The reason for this policy is because we offer full access to our entire digital collection of member products and, as such, there is no way for our products to be returned. On a rare occasion, if no products have been accessed, we will make exceptions on a case by case basis, however this is not applicable to renewal purchases where products have been previously downloaded or to My-business-directory Limited Items.

1-7 Is My-business-directory a US Company? [ TOP ]

Yes, My-business-directory is located, and operates out of the Australia. BoxedArt is a US company..

Rights and Usage

2-1 Are there any restrictions on my use of the My-business-directory graphics that I download? [ TOP ]

Yes. If you intend on using any of the graphics that you download from My-business-directory as products you wish to sell to clients, then you must make significant modifications to the graphics. Therefore, simply changing the text or inserting new photos, and making no changes to the layout, will be insufficient to comply with our terms of use requirements.

If you do not intend on making these significant design changes to our graphics then you must purchase a license for each client that you intend to provide this inventory to with only small customization. Additionally, you must retain proof that you have indeed adhered to this protocol, by holding onto your receipt or other supporting documentation, to indicate that a license (which is the purchase of an additional membership for each of your clients you intend to provide our inventory to) has been purchased to allow for the use of our materials in this unaltered or only slightly modified fashion.

Additionally, our graphics may not be distributed or displayed as part of any archive, media disk, catalog, auction, or the like. Finally, our products may be used for both commercial and personal use, as long as they conform to the restrictions indicated above. Because My-business-directory offers a unique high value service of premium graphics and materials, it reserves the right to review accounts for the risk of potential misuse.

2-2 Do I have exclusive ownership over the items I download as part of the my membership? [ TOP ]

No, your purchase entitles you to a license to use the products royalty free in accordance with the rights, restrictions and conditions indicated in the license you receive, and indicated above, but we do not grant exclusive rights for items downloaded from our member section.

2-3 If I purchase an unlimited membership are there any other fees I will encounter when downloading from the site? [ TOP ]

No, an unlimited membership allows you full access to download any of graphics from the members area of our site at no extra charge.

2-4 Are the terms for the Limited and Exclusive items different then the Member product terms? [ TOP ]

Yes. When you purchase an item as a part of the Limited collection of graphics, this affords you a full license to use this graphic in any way you choose ONE time. However, it is important to note that it may only be used ONE time. In other words, you may provide these graphics as works to your clients, but only ONE client may purchase this work from you, because your license only provides you with this one-time use option. Additionally, if you are using this template for yourself the same terms of use apply. Therefore, the benefit is that you are still able to receive our high-quality graphics at our lowest prices that are beyond compare with our competitors, while only having the graphics circulated to a minimal extent.

Regarding how you may utilize our Exclusive graphics, once an item is purchased from the Limited/Exclusive section as at the Exclusive price just ONE time, it is removed. Yes, that is right, you can receive a unique template from our professional collection for this one-time fee, and it will NOT be distributed again.

Having said the above, with the cap that we are placing on these items each purchase will have to go through a verification process. This process typically takes between 24-36 hours to confirm the validity of a transaction, and is put in place so that we may continue to deliver these high-quality graphics at our unbeatable price to our legitimate buyers.

2-5 Do I need to provide a link back or acknowledgement to My-business-directory when I use your products? [ TOP ]

No. Because you are purchasing a license, it is not necessary to provide any credit back to BoxedArt.com. However, while we do not require any recognition to BoxedArt, we would be more than happy if you would like to promote the benefit you received from our site to others.

2-6 Is account sharing allowed? [ TOP ]

No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.

2-7 My-business-directory of use Violations [ TOP ]

Suspected violations of our terms will lead to an investigation into the situation, contact with the individual involved with the violations, account suspension, account termination, or other actions deemed necessary depending on the nature and severity of the violations, if we are unable to confirm the validity of the activity. My-business-directory may also update its terms from time to time, and it is your responsibility for reviewing the FAQ and licensing information.

My-business-directory may review for terms of service violations based on but not limited to: A pattern of behaviour or activity on the My-business-directory website, abuse reports sent into My-business-directory by other individuals, violations discovered by My-business-directory employees, or any other method deemed necessary to protect the intellectual copyrights of My-business-directory or Big Resources, Inc.

2-8 Are there any restrictions on who can join My-business-directory? [ TOP ]

My-business-directory does not allow participation by websites or individuals that participate in warez, hacking, cracking, malicious computer crime or fraud, or any other material or activity that is sees as illegal or conflicting with its program.

2-9 Can I continue to use the products that I implemented from My-business-directory after my account has expired? [ TOP ]

Yes. You are permitted to continue to use any item that you have implemented from My-business-directory before your expiration, even after your account has expired. However renewing your account will provide you with continued access to new products that may be added each day or each week.

Product Delivery and Access

3-1 How are your products accessed after purchase once I have purchased a yearly membership? [ TOP ]

After you signup and login, click the button that says "member download" which is located underneath your desired product. You will be presented with two options, email or direct download.

If you are looking for information as to the delivery process for Limited or Exclusive Items, please review question 2-4 above under the Rights and Usage section.

3-2 I bought a membership, but it says I'm not activated, what do I do? [ TOP ]

Because of the high fraud plaguing this industry, all orders are reviewed for signs of fraudulence before accepting any order. Once an order has been reviewed and confirmed by a human representative, your account will be activated. This process will be completed as quickly as possible, but activation time will vary depending on time of day, the volume of orders awaiting processing, the users adherence to submitting verifiable and legitimate information, as well as other factors.

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem? [ TOP ]

This is typically the result of your computer not setting the cookie our website sends properly. Therefore, in order to correct this issue you will likely need to do one of the following things:

1. The web browser security or privacy setting may be too high (this setting should not be set past medium).

2. You may be behind a firewall that is blocking our cookie.

3. You may be using a web proxy that is filtering the cookies and preventing them from reaching your computer.

4. The cookies may be completely disabled in you browser.

Additionally, our login is case sensitive, so be sure that you are entering your username and password exactly as you did when you signed up for your account.

Contact us if you are still experiencing difficulties.


If My-business-directory is unavailable for technical reasons, we are not responsible or liable for any damages during any downtime, or defects on the site during this period.

3-4 How do I change my email address and password? [ TOP ]

You can update your password and email address by clicking the "Account Details" link in the Members Area on the left hand side of the page. Once there you will be able to update your account information accordingly.

3-5 I am not familiar with how to edit and customize these graphics, or I am having trouble with modifying the graphics in some way. [ TOP ]

If you are somewhat of a novice at utilizing these type of graphics or you are versed in being able to modify to some to degree, but are just experiencing difficulties, please review our tutorials located at: http://www.my-business-directory.com/website_templates/tutorials.php These tutorials should provide you with all the tools you need to get started using our graphics.

3-6 Will my membership be activated instantly? [ TOP ]

Due to the increase of the amount of fraudulent transactions in this industry and on our website daily, we have had to implement a pending period to allow our staff to confirm all transactions before account activation. This action has been implemented to retain the unbeatable value afforded to you through your my-business-directory membership.

3-7 I am having trouble signing up or I am getting caught in a loop [ TOP ]

It is possible that you are blocking a registration cookie that my-business-directory places on your computer that carries information needed to complete your checkout. Please ensure that your privacy level in your web browser is set no higher than medium, to set this cookie, and if the problem persists contact mail@my-business-directory.com  for account assistance.

3-8 Will my my-business-directory subscription renew automatically? [ TOP ]

This will depend on how you set your subscription up when you join my-business-directory, however if you choose a renewing subscription, then this can be cancelled from recurring at any time. First, a credit card transaction will never automatically renew. However if you select a paypal subscription and would like to later cancel the subscription before it re-bills, you can do so by following these instructions:

Simply log into paypal.com.au, and click on the “all activity” link. Next, from the drop down box labelled “show”, select “subscriptions”. Choose a large enough date range to back at least as far as your original purchase, and then click search. Once the search results appear, click on the subscription details, and then on the cancel button within the subscription details. That’s all you need to do to cancel your paypal subscription prior to your expiration date before it renews at the end of your term. If you have created a subscription that has renewed because it was not cancelled before the end of a term, then this cannot be refunded.

Downloading Limitations

4-1 Are there any limitations to how or what I can download? [ TOP ]

Yes. You may not use a 3rd party script to access our site or downloads. Any attempt to automatically download our content in this way will result in the automatic suspension of your account.

Warranties/Assumption of Risk

5-1 Does my-business-directory Offer Any Warranties? [ TOP ]

my-business-directory and all Materials are made available to you “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS.” my-business-directory its employees, directors, and officers and anyone else associated with my-business-directory, BoxedArt.com and Big Resources, Inc. makes no representation or warranty, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. my-business-directory and BoxedArt.com further makes no representation or warranty that your usage of my-business-directory will be uninterrupted, error free of computer viruses, or other damaging materials. When you login to your account, and access my-business-directory, you do so at your own risk.

You expressly agree that the use of all images, files, templates, or software distributed by my-business-directory is at your sole risk. my-business-directory does not warrant or guarantee that files, templates or images on the website are free from copyright or other intellectual property concerns.

my-business-directory and BoxedArt.com, their employees, directors, and officers, or anyone else associated with my-business-directory, BoxedArt.com and Big Resources, Inc. shall not be liable for any indirect, special, consequential, economic damages including but not limited to loss of revenue or profits, arising out of the use, or inability to use, the Materials. my-business-directory and BoxedArt.com, its employees, or related parties, will in no event be liable for any damages to exceed the amount paid by you for accessing or using my-business-directory, and for accessing, acquiring, and/or using Materials from my-business-directory.

You agree to fully, indemnify, and hold harmless my-business-directory and BoxedArt.com, its employees, directors, officers, and any other entity associated with my-business-directory and  BoxedArt.com, and each of its successors, licensees, and assigns free and harmless from any and all claims, liabilities, costs, losses, damages, expenses, including attorneys’ fees and expenses, arising in connection with Your use of the Materials and this website or of any breach or alleged breach of any representation, warranty, or other promise made by You in this Agreement.

You acknowledge that this agreement expresses the parties entire understanding and agreement, and that there have been no warranties, representations, covenants, or understandings made by either party to the other except as expressly set forth in this agreement. my-business-directory and Big Resources, Inc. reserves the right to modify or terminate these Terms of Use without notice, and You agree to be bound by any such modified or terminated Terms of Use.